Welcome to Kyra Cooney Cross, please carefully read these Terms and Conditions and the Privacy Policy prior to using www.kyracooney-cross.com also known hereafter as our ‘site’. We refer to Kyra Cooney Cross as ‘us’ or ‘we’ hereafter. By making a purchase or using our site or service, you the user or subscriber agree to all the terms and conditions of the following agreement. If you do not agree to all the terms and conditions of this agreement you should not and are not permitted to use this service or purchase a product. We reserve the right to update the terms and conditions in the agreement at any time.

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Payments

By making a purchase via the Kyra Cooney Cross site you authorise us or a third party payment processor to charge you for your purchase, including any applicable shipping, taxes and other charges that may be accrued by or in connection with your purchase. Prices may be displayed in different currencies and are based on current exchange rates however, all transactions will be processed in AUD. No orders will be dispatched until payment has been received in full. We may contact you to verify your details before dispatching your order. You will be asked to provide customary billing information such as your name, billing address, and credit card information. If you are completing the purchase using a third party payment processor (such as PayPal or Stripe), that processor’s terms and conditions apply to your payment transaction and if there are any errors you should contact them directly.

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Customer Satisfaction

At Kyra Cooney Cross we display our products and items as accurately as possible via our website. Please note due to imagery and resolution on the screen there could be slight variations in style, colour, size, shape and appearance. If you are not satisfied with your purchase, please review our return policy.

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Privacy Policy

Please refer to our privacy policy here for details on how we collect, store and use information from our customers or users.

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Limitations of Use

For purposes of this agreement, the term ‘content’ means a creative expression and includes, without limitation, video, audio, photographs, images, illustrations, animations, logos, written posts, replies, and comments. This website contains material which is owned by Forssman A and Cooney J L. This material includes, but is not limited to, the content, design, layout, look, appearance, and graphics. Unless otherwise indicated, all materials on this website, and the website itself are protected by copyrights, trademarks and or other intellectual property rights. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of this service without express written permission by us.

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Content

This site kyracooney-cross.com, may extract content from our users and customers who share photos and videos on social media included but not limited to; Instagram, Facebook and Tiktok and others using Kyracooneycross_thebrand hash tag #kyracooneycross_thebrand. Tagging Kyra Cooney Cross @kyracooneycross_thebrand, tagged or labelled photos and videos are “Tagged Media”. You acknowledge and agree that the Tagged Media may be used on Kyra Cooney Cross's social media, website, email, or other websites that sell Kyra Cooney Cross. You agree to grant Kyra Cooney Cross permission to use and authorise others to use your name or social media handle in association with the Tagged Media for identification, publicity related to the Services and similar promotional purposes, including after you terminate your use of the Services.

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Pricing and Purchase

Kyra Cooney Cross try to ensure that all pricing, details and descriptions appear correctly on the site. Kyra Cooney Cross reserves the right to update any information we see fit at any time without prior notice. Please note that information updates may refer to product information, pricing and availability. We have the right to contact you and notify you immediately and offer you an option if there is an error within the site, product or purchase. Kyra Cooney Cross reserves the right to refund any orders involving pricing errors or stock errors. In this scenario we do apologise for any inconveniences and will do our best to accommodate your order.

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Vouchers and Discounts

We may offer promotional discount codes and vouchers to be used on the site which will adhere to special conditions that will be specified at the time of issue.

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Delivery & Returns

Kyra Cooney Cross carefully quality control all garments prior to dispatch. If you believe your item is faulty please email hello@kyracooney-cross.com

If we have made a mistake or your item is not matching the description listed on the site, you must return the item within 14 days. If you would like to exchange an item for a different size, you must contact us immediately and the exchange will be subject to availability. Please see the shipping, returns and refund policy.

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Contact

We welcome feedback, comments, reviews of the products you purchase through Kyra Cooney Cross, and suggestions for improvements to the Services. You can submit Feedback by emailing us at info@kyracooney-cross.com